National Directory of Mediators and online mediation
Online filing

Online mediation: from application to agreement

Application, mediation agreement and final settlement agreement — all in your account, with each party accepting the terms and signing with an e-signature.

Step 01

Application

Choose one or more mediators, specify the type of mediation and invite the other party by full name, phone and email. The first mediator to accept the application is assigned to it.

Step 02

Agreement

The mediator uploads the agreement as a PDF and specifies the type of mediation, the parties, the term and the fee. Each party accepts or rejects the version.

Step 03

Procedure

Once all parties have signed the agreement, the procedure begins. The terms may only be changed by a supplementary agreement.

Step 04

Agreement

The final settlement agreement follows the same cycle: acceptance by everyone, then e-signing. Each participant receives a package with the signature verification report.

Signing rules

E-signing opens only after everyone has accepted

Until all parties and the mediator have accepted the document version, the sign button is unavailable to everyone. A rejection closes the version — the mediator uploads a corrected one and the cycle starts again.

"I accept the terms" and "Sign with e-signature" are separate actions
The signature is verified by the server: chain of trust, certificate validity and revocation, IIN/BIN
The type of mediation is required in every legally significant document
Applications are already accepted online. Signing the mediation agreement and the final settlement agreement with an e-signature (NCALayer) will be enabled at the next stage — until then, documents are processed together with the mediator.